www.WallTrophies.com
Agreement
This Agreement controls your use of the WebSite and the goods and services involved. By using the WebSite and the goods and services, you understand that you are agreeing to abide by the terms and conditions contained herein.
Copyright of Print Designs, Liability Exemptions
Walltrophies is committed to the appropriate and legal use of the intellectual property of others, and we require our users to behave similarly. Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs and written and other materials that appear on the Walltrophies Site (collectively the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Walltrophies.
(1) Walltrophies has the sole discretion to reject any order that it considers libelous, defamatory, obscene, profane (according to standards established by the FCC), portraying irresponsible use of alcohol or other substances, advocating persecution based on gender, age, race, disability or national origin, containing explicit sexual content or is otherwise inappropriate for Walltrophies production.
(2) You agree to not use Walltrophies Service to create any material that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable, or that infringes on any patent, trademark, trade secret, copyright or other proprietary rights of any third party.
(3) The customer gives Walltrophies the right of use for created and transmitted designs - this includes the right to print the design on the product. Walltrophies does not retain the right to sell customer designs.
(4) Walltrophies retains the right to use the design of a customer for advertising on the Walltrophies website.
(5) By transmitting the design, the customer assures Walltrophies that no rights of a third party are thereby violated. Any copyright violations are the full responsibility of the customer. The customer must insure that any designs in no way infringe the rights of third parties. Walltrophies may, in appropriate circumstances and at its discretion, discontinue and/or terminate the orders of users who may be repeat infringers of copyright violations.
(6) The customer will exempt Walltrophies upon first request of all demands and requirements incurring from third-party rights violations. The customer must refund all arising costs of the defense and other damage to Walltrophies. Walltrophies can demand advance payments of an estimated amount of the defense costs.
(7) The customer is required to give Walltrophies immediate written notice of a claim of third-party rights violations.
Copyright and Intellectual Property Agent for Notice
If you believe that your work has been copied in a way that constitutes a copyright infringement, or that your intellectual property rights have been otherwise debased, please provide Walltrophies with the following information:
(1) An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
(2) A description of the copyrighted work or other intellectual property that you claim has been infringed upon;
(3) A description of where the material that you claim is infringing is located on the site as well as the shop id found at the top of the url of the infringing party;
(4) The telephone number, address, and email address;
(5) A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law; or proof that you are the holder of the copyright of the material;
(6) A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.
Wallhog's Agent for Notice of claims of copyright or other intellectual property infringement can be reached as follows:
By email:
service@walltrophies.com
Area of Jurisdiction
(1) The exclusive place of jurisdiction for all disputes arising from this contract is Kansas City, Missouri, USA. The supplier remains entitled to take legal action or institute other proceedings at the client's general place of jurisdiction. The legal relations between both parties are solely in line with the law of the State of Missouri, USA.
(2) The client will indemnify Walltrophies from any claims and outstanding bills incurred in connection with any third-parties rights violation. The client will reimburse Walltrophies all costs and expenses incurred in connection with attorney fees and other damages. The client is obliged to inform Walltrophies forthwith in writing of any claim brought against the client due to a violation of third-parties rights, in connection with the content of the shop.
Partial Nullity
(1) The invalidity or unenforceability of any provision of these terms and conditions will not affect the validity or enforceability of any other provision of these terms and conditions, all of which will remain in full force and effect. In the case of partial nullity, both parties will preferably try to reach an agreement in order to replace the invalid or unenforceable provision. This also holds true for possible loopholes.
(2) Walltrophies may use trustworthy third-parties to provide certain services for the management of the agreement. As a result, Walltrophies may have to provide the third-parties with clients' personal data. The data provided is saved, processed and used by third-parties in accordance with the agreement. Walltrophies partners are obliged to delete all data immediately after their part of the contract has been executed. Walltrophies will not provide third-parties with any personal data for advertising purposes.
Inquiries / Order Processing / Pricing
(1) Walltrophies retains the right to refuse requests and orders that do not meet Walltrophies requirements.
(2) Walltrophies reserves the right to refuse orders from customers who are known as a credit risk or for whom the bank has not issued authorization.
(3) Turnaround time includes a 2-3 day production and quality assurance process.
(4) Order Confirmation Following your order placement, you will receive two emails.
- Order Confirmation
- Order Shipped, including your UPS tracking number
Payment Policies
Walltrophies accepts online payment via credit card. All payments sent electronically shall be securely transmitted using Secure Socket Layer ("SSL") technology.
Walltrophies will begin processing orders immediately upon verification that payment has been received.
Shipment/Delivery Times
Turnaround times include a 2-3 day production and quality assurance process followed by a one to ten day UPS delivery time. Production times are quoted in "working days" which include Monday thru Friday. Delivery times are quoted in "real days" which include Monday thru Saturday.
Customers who are concerned about meeting deadlines should contact us at service@walltrophies.com. Expedited orders are available for a 30% rush charge.
MONEY-BACK GUARANTEE
We deliver high-quality products and services - and we do so with a full 30 day money back guarantee. If the custom products you receive differ materially from your original image, or if the goods are otherwise flawed, then you may return the custom goods for a full refund, within 30 days of receiving your custom order. However, during the image approval process, if you approve an image we feel is questionable (you are notified in the comments section of the approval proof) no return will be accepted.
All we ask is that you notify Walltrophies to obtain an RTA number before returning any goods to ensure that your return is handled quickly and accurately.
